Google’s “Groups” feature allows people within any How to Create a Gmail Account for a Group to communicate and share content easily. This can come in handy for project teams, clubs and classes who need to share documents, videos and calendars. One way to use a group is to set it up as a collaborative inbox, where everyone can contribute and stay up-to-date.
Your team can use this account to read and reply to messages posted by group members or even customers. Using Groups for Business, you can include an unlimited number of members and assign responsibilities to individuals. This account is perfect for teams who need to collaborate on projects or who want to keep customers updated on progress.
Step 1
Creating a Google Group is easy! Just head on over to the Google Groups website and click “Create Group.” Then, all you need to do is come up with a name for your group and type in the email address you want to use.
Keep in mind that your email address will end in “@googlegroups.com.” Once you’re finished with that, just add in a description of the group so that members will know what it’s all about.
Step 2
You can create a collaborative inbox by selecting “Collaborative Inbox” from the Select a Group Type drop-down list. You can choose the types of members you want to authorize to access inbox features, and pick the basic permissions you want to apply.
For example, you can allow the public to view topics or allow all group members to post messages. To manage the inbox settings, click “Create,” then “OK.”
Step 3
At the bottom of the Topics page, you’ll see a link that says “Manage.” Go ahead and click on that. Once you’re in the management view, find the “Invite Members” option in the left-hand pane.
When you click on it, an email invitation form will pop up. Just enter in the email addresses of the people you want to give access to the inbox. Then, write them a little message and hit “Send Invites.”
Step 4
In the left pane, select “Roles” and click on it. Then, choose the role you want to manage settings for. After that, add members to the role and select the permissions you want to apply.
Repeat this process for any remaining roles. Depending on the roles you assign, members will receive notifications via their primary email address whenever someone posts a new message.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.