Instagram Direct Messages Notification but No Message – Explained

If you’re not receiving Instagram Direct Message notifications, you’ll need to reinstall the Instagram application after uninstalling it. I’m having trouble with my Google Play Store or App Store. If it’s an app bug that’s causing the issue, then reinstalling the application would help in fixing the issue.

However, you can also try refreshing the Instagram DMs so that you can get the new message. You don’t need to be on your iPhone to see the iPhone’s notifications. Even switching to your PC will help you get the messages about which you’ve been notified.

However, app glitches can also be fixed by clearing the cache data of the Instagram app. Clearing the cache will help the application function better and fix all the glitches it’s experiencing. Whenever the Unread message filter is used, only those messages that have not been read or opened in the past are displayed.

Why Do You See Direct Message Notification But No Message?

There are some reasons why you may see the direct message notification:

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Reinstall Instagram App:

Are if Receiving Instagram direct message notifications but no messages? You’ll need to reinstall the Instagram application to fix the problem. Oftentimes, when there’s a bug in the Instagram application that causes this issue, Instagram sends out invalid notifications. This confuses users and there is a chance that they might one day miss some important messages because of these false notifications.

One way to fix an app glitch is to reinstall the Instagram application. This will refresh and restart the app, but it won’t delete your Instagram account. First, uninstall the Instagram application. Then, from the Google Play Store or App Store, you’ll need to reinstall it.

Steps To Follow:

  • Uninstall the Instagram application by clicking and holding the app from the application menu section and then you’ll have to click on the Uninstall option that appears next to it.
  • Open Google Play Store.
  • On the search bar, search for Instagram.
  • Then, from the result list, click on the Instagram application.
  • Next, you have to click on the Install button next to the Instagram app.
  • It will get downloaded and installed.
  • After the installation gets completed, you need to log in to your application.

Open DM & Refresh DM Section or Move to PC

The technique of refreshing the DM section of Instagram and seeing if there are any new messages or not may prove useful. If you have an Instagram DM notification, but it does not show any new messages, it might be because the DMs are not refreshed.

Steps To Follow:

  • Open the Instagram application.
  • Log into your account by entering the correct login credentials.
  • Then, you’ll need to click on the message icon from the top right corner of the home page.
  • You’ll be taken to the DM section.
  • Pull down the page to refresh it and see if there are any new messages or not.

The messages on Instagram are often hidden. So you can also log in to the Instagram account from your PC and check the message. To log in to the PC, you’ll have to use a web browser.

Steps To Follow:

  • Open Google Chrome on a PC and go to
  • Next, enter your username and password to log in to your account.
  • In the top right corner, you’ll be able to see a few icons. Click on the second icon which is the Message
  • It will immediately take you to the DM of your Instagram account.
  • If there are any new messages or new message requests, you’ll be able to see them from the DM section.

 Clear Cache on Instagram App

You can try clearing the cache data of the Instagram application to fix this issue. An accumulated Instagram cache can cause the application to malfunction, as the direct message data gets cached by Instagram. If you don’t see any new messages after getting a new DM notification, it’s likely an app glitch which can be fixed by clearing the Instagram cache data from the settings on your device.

Instagram’s cache data can build up over time and may eventually start to slow down your device. One way to help improve your device’s performance is to clear the app’s cache data. This process will not delete your account, photos, or followers, but it will remove any old or miscellaneous files that have accumulated. After clearing the cache data, you should be able to experience the app more smoothly.

Here are the steps you need to follow to clear the cache data of Instagram:

Steps To Follow:

  • Open the Settings
  • Next, click on the option Applications & notifications.
  • Then click on App info.
  • You’ll need to scroll down the list of applications and click on Instagram.
  • Next, click on Storage & cache.
  • You’ll be able to see the red CLEAR CACHE Click on it.

Video on How to Fix Instagram Direct Messages Notification:

Using the “Unread” filter

Can filter out Unread messages on Instagram to only see the ones that are unread. Whenever you select the Unread filter, only unread messages for your profile are shown and read messages are hidden.

I forgot to read some messages that I’ve received in the past, but I can find them by using the Unread filter so that it only displays the list of unread messages. Thus, if there’s a possibility that I’ve left out a message on Instagram and that’s what the notification is about, I can read it from the unread list and remove the DM notification.

Steps To Follow:

  • Open the Instagram application.
  • Next, from the home page, you’ll need to click on the message icon that’s at the top right corner of the page.
  • It will take you to the DM section of Instagram.
  • You need to click on the blue Filter option that’s next to the search bar in the DM section.
  • It will show you some options. From the bunch of options, click on the option
  • It will display the unread messages that you’ve on your profile.


When you receive a DM notification on Instagram but don’t see any messages when you open it, there are various reasons why. This is most likely caused when someone checks and opens the message you’ve sent them. But in many cases, it’s simply a bug in the Instagram application. This issue can be very misleading and needs to be fixed.

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