Why Can’t I Unread Messages on Instagram – Guide

If your option to ‘Mark as unread’ isn’t appearing on Instagram, this means your account isn’t set to professional mode. If you mark a chat as unread, it will still show as seen on the other person’s end. To unread a chat, go to your Profile, then in the settings, tap ‘Account’ and switch your account to professional. After you’ve switched your account, go to the message area, select any chats, and hit “Mark as unread.”

If you’re having trouble with your account or internet connection, try switching to a professional account. This should help improve your experience and resolve any issues you’re having. There are a few steps you need to follow to mark messages as unread on Instagram.

Why Can’t I Unread Messages on Instagram:

There are several reasons which would prevent you from marking a message as unread:

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It is not a Business Account:

Two types of accounts are available on Instagram: professional and personal. Professional accounts are either Business or Creator accounts. If you’re using a personal account, you won’t see the “Mark as unread” option, because it’s not available for personal accounts. If you’re a content creator or business owner, you can now use Google Analytics with your professional account to get insights into your website traffic.

You Can’t Unread from Other Person’s End:

There is no way to mark messages as unread on Instagram if you have already seen them. Once you mark a conversation as read, the other person will still be able to see the messages you have seen.

It is Marked Unread to You:

When you mark a message as unread on Instagram, it is only marked as unread for you. The seen receipt will still be on Instagram. You should only mark important messages as unread so you can come back to them later.

Why Is It Not Getting Marked as Unread After Doing It:

There are many reasons why it would not get marked as unread:

Slow Internet Connection:

If you’re still seeing the issue after switching accounts and marking messages as unread, it could be a network problem on your end. If you’re using Wi-Fi, you may not see this issue, but Instagram can use a lot of data, so you may see this issue with mobile data.

It could happen often if you’re using mobile data or have a weak signal. If the “Mark as unread” action doesn’t update, try switching to a strong internet connection and then try again.

App’s End issue:

There is a chance that it is happening to a bad network connection, but it’s not true that the issue always comes from your side. Instagram users very often encounter server errors. Refreshing the page may solve your problem, but if that does not work, there is a bug.

Twitter is the best place to check for updates on Instagram’s server issues. Sometimes the server is down for app updates, so checking user reports and the Down Detector can help you see if there are any problems with Instagram.

Video on Why can’t Your unread messages on Instagram:

Can your unread messages on Instagram from both ends?

Unfortunately, due to Instagram’s design, you are unable to unread messages from personal accounts. In order to access this feature, you must switch your account to a Business or Creator account. This is one of Instagram’s most important and used in-app functions. When someone sends you a message on Instagram, you will see their name in the chat feed and the messages will be bold in style.

The original message will remain bold if you mark it as unread. For business accounts, there are three tabs- Primary, General, and Requests. The Primary tab is for essential users and you will get a notification whenever they send anything. The General tab is for all other users and you won’t get any notification from them. The Requests tab is for messages from people you may know.

The first thing you need to do to unread messages on Instagram is to switch your account to a professional account. After that, you will get the option to mark them as unread.

Switching your Account to Professional:

Steps To Follow:

  • First, open your Instagram app, enter your credentials and log in to your account. Then you will enter the Instagram homepage.
  • Tap on your profile picture from the bottom right corner, and you will enter your Instagram profile page.

The three lines from the top left are the settings option. Click on it and the account option is at the top. Click on it to see your account options. After accessing the page, scroll down to see the option to “Switch to a professional account.” Click on this option and then press “Continue” to bypass all pop-ups.

After you select what describes your profile best, choose either ‘Creator’ or ‘Business’ accounts. Then, follow the 4 steps to set up your professional account, like adding a bio, sharing content, and growing your audience. Once you’re finished, you’re all set!

Now to unread messages on Instagram:

Steps To Follow:

  • Back to your homepage and click on the Message icon from the top right corner.
  • After entering the message section, tap and hold any chats; you can see one pop-up come; tap ‘Mark as unread’.

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