Fix Body of Emails or Text is missing in Outlook – Detailed Guide

When you receive an email in your Outlook client, is the body of the email or text missing? If yes, look no further! In this article, I will be discussing methods to fix this issue in Microsoft Outlook.

Outlook message body disappears

The main cause of this issue where the body of emails or text is missing is Avgoutlook.Addin. Avgoutlook.Addin (AVG Addin for MS Outlook) is an add-in service by AVG to protect Outlook and your system from malicious emails and attachments. Although it is a nice tool, it can make Outlook’s performance sluggish and also make text or the body of emails disappear. Other antivirus add-ins can also cause this issue in Outlook. The other reasons for this issue can be if hardware acceleration is enabled or font color is accidentally set to white.

Related Article: Command Line Switches for Outlook on Windows 10

Let us check out how you can get rid of this issue in Outlook.

Body of Emails or Text is missing in Outlook

Are you receiving blank emails in Outlook? If the body of emails or text is missing or not showing in Outlook, use one of these fixes to resolve the issue.

  • Remove or Disable AVG or any other antivirus add-ins from Outlook.
  • Restart Outlook in Safe Mode.
  • Check Font Color Settings for Plain Text Email
  • Check if hardware graphics acceleration is turned off or not.
  • Update Outlook
  • Fix Outlook Data Files

Remove or Disable AVG and other add-ins from Outlook

The issue is mainly caused by Av outlook. Addin AVG Addin. So, try disabling it or uninstalling it and then see if the issue still persists. If you have some other antivirus installed for Outlook, disable or remove it.

Open the Outlook application and go to the File menu. From there, click on Options and then navigate to the Add-ins tab. Click on the Go button next to the Manage COM add-ins option.

Next, press the OK button if you want to just temporarily disable the add-in by unchecking its checkbox.

In order to remove the add-in, select its checkbox and then click on the Remove button.

Restart Outlook and see if the problem still occurs.

Restart Outlook in Safe Mode

If you’re having trouble viewing email bodies or text, restarting Outlook in safe mode may help. To do so, follow these steps:

  • Simply open the Run dialog box by pressing Windows + R hotkey.
  • Now, type outlook.exe/safe in it and then press the OK button.

This will restart Outlook in Safe mode. Hopefully, you can view the body and text of your Outlook emails now.

Check Font Color Settings for Plain Text Email

If the text in your Outlook email appears to be white, first check your font color settings. Make sure the font color is not set to white. You can use the steps below to change it:

In the Outlook application, open the File > Options menu. In the Mail tab, click on the Stationery and Fonts button. In the Personal Stationery tab, make changes to your stationery.

Next, find the Composing and reading plain text messages option and click on the Font button present under it.

Now make sure the Font color is set to Automatic/ Black. If not, set it to Automatic/ Black and press the OK button.

Restart the Outlook application to check if emails are still showing up with nobody text.

Check if hardware graphics acceleration is turned off or not

You should check if hardware graphics acceleration is disabled or not. You can disable it by opening the Outlook application and going to File > Options.

Now disable hardware acceleration from the Advanced tab, scrolling down to the Display section. If the option isn’t already selected, check the box and press OK.

See if the body of emails or text in Outlook emails is still missing.

Update Outlook

If the problem persists, update your Outlook application. To update, go to File > Office Account and click on the Update Options drop-down button. Click Update Now.

Fix Damaged Outlook Data Files

Text missing when opening Outlook If you’re seeing text missing from your emails when you open Outlook, it’s likely because your Outlook data file is damaged. To fix this, you can use a PST repair tool to repair the damaged file.

If your Outlook emails aren’t displaying any text or body, use the above methods to fix the issue.

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