Microsoft’s personal message service is widely used for business and personal communication. Microsoft’s personal message service is used for business and personal communication. It is a useful tool for exchanging information. Microsoft’s personal message service is used for business and personal communication. It is a useful tool for exchanging information. Microsoft’s personal message service is used for business and personal communication. It is a useful tool for exchanging information.
How to enable and request Delivery or Read Receipt in Outlook
Microsoft Outlook enables users to request read receipts and delivery receipts for emailed messages. This can be done on both the desktop and web platforms.
Follow the steps below on how to request a receipt for all outgoing mail:
- Click the File tab.
- Click Options on the backstage view.
- An Outlook Options dialog box will appear.
- Click Mail on the left pane
- Under the Tracking section, you can check either the Delivery receipt confirming the message was delivered to the recipient’s email server or the Read receipt confirming the recipient viewed the message checkbox or both.
- Under ‘For any message received that includes a read-receipt request,’ select the option you want.
- Click OK.
- Try to send an email and see if you will get a receipt in your inbox.
Let us see this in more detail now.
Request Delivery and Read Receipt in Outlook for a single email
Users may not always need or want delivery or read receipts for all their emails in Outlook. You can set up receipts for individual emails while you’re composing them. Here’s how:
- Open a Microsoft Outlook account.
- Click on the New Mail > Options.
- Go to the Tracking section.
- Check the Request a Delivery Receipt and Request a Read Receipt checkbox.
If you want to learn more about these steps, keep reading
Open up your Microsoft Outlook account. Click on the New Mail option. Click on the Options tab.
Under the Options tab, you can check the Request a Delivery Receipt or Request a Read Receipt checkboxes to track your email.
You can choose to operationalize either both the receipts or any one of them.
Enable Delivery and Read Receipt in Outlook for All sent email
Just like the above setup with receipts, a similar action can be taken for all sent emails.
Sign in to Microsoft Outlook and click on the File option at the top. Then click on Options from the menu bar that appears.
Go to the Mail window in the Options Tab, and scroll down to Tracking. Under Tracking, there are options for Delivery receipt (confirming the message was delivered to the recipient’s email server) and Read receipt (confirming the recipient viewed the message).
The options above will ensure that all your Outlook email has a delivery and read receipt.
Manage Read Receipt in Outlook
As mentioned previously, the recipient has the option to send a read receipt to the sender or not. This can be managed in both the Outlook desktop application and through the website.
Manage Read Receipt in Outlook for desktop
The best way to manage your read receipts in the Outlook desktop application is to open your Outlook account on the desktop and click on the File option at the top left end. Go to Option > Mail.
Inside the Mail, you can find the tracking options under the “More” link. From there, you can choose to always send a read receipt, never send a read receipt, or ask each time whether to send a read receipt.
Manage Read Receipt in Outlook web app
You can also manage read receipts on the Outlook website. To do this, go to Outlook.com and then open your profile.
Click Settings at the right end and select View all Outlook Settings from the Menu bar.
Inside the Settings window, you will find the Mail option. Click on the Mail option and then select the Message Handling tab. In the Read receipts section, you can choose one of the following options to respond to requests for reading receipts.
- Ask each time whether to send a response
- Always send a read response
- Never send a response.
That’s it. I hope you find this article helpful.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.