Error 0x8004010F, Outlook data file cannot be accessed

One of the most common errors thrown by Microsoft Outlook is error 0x8004010F. This error can occur due to many reasons, such as Outlook profile corruption, PST corruption, PST file corruption, or relocation of the PST file.

0x8004010F, Outlook data file cannot be accessed

When attempting to send or receive emails in Microsoft Outlook, you may receive one of the following error messages:

0x8004010F: Outlook data file cannot be accessed OR
0x8004010F: The operation failed. An object could not be found

This error occurs on Outlook 2010 and Outlook 2013 versions due to the corruption of the Outlook profile. This typically doesn’t allow the application to send or receive email messages.

What is causing this error?

A few of certain causes which intrude Outlook from sending or receiving emails comprise:

Outlook data files (.PST) are located in the wrong place
Outlook data files are moved to a different location
Post upgrade the current Outlook profile gets corrupted
The outlook profile is not tested properly.

Create a new Outlook profile

When the error is caused by a corrupted Outlook profile, you can fix it by making a new profile. To resolve Outlook error 0x8004010F, you need to identify the current location of your default Outlook data file, then make a new Outlook profile and set it as default. Here’s how:

Locate the default Outlook data file

From the ‘Start Menu’ open ‘Control Panel’
Click ‘Mail’ to open the ‘Mail Setup – Outlook’ dialog box
In the ‘Mail Setup – Outlook’dialog box clicks ‘Show Profiles.
Select your current Outlook Profile and hit ‘Properties’.
In the ‘Mail Setup – Outlook’ dialog, click ‘Data Files’ to open the ‘Account Settings dialog.
Click on the “Data Files” tab. Note the name and location of the default Outlook profile. The default profile will be represented by a checkmark.
Click ‘Close’ to exit

Option A – Auto-setup IMAP or POP3 email account:

Go to ‘Control Panel and click ‘Mail’ to open the ‘Mail Setup – Outlook’ dialog
In the new dialog box click ‘Show Profiles.
Select your current Outlook profile and then hit ‘Add’.
In the ‘New Profile’ dialog box, type a name for the new profile and click ‘OK’
This will open the ‘Add New Account dialog box
Input your email information and click ‘Next’ to configure the new profile
Once configuration completes, click on ‘Finish’.

Option B – Manually create IMAP or POP3 email account:

Go to ‘Control Panel and click ‘Mail’ to open the ‘Mail Setup – Outlook’ dialog
In the new dialog box click ‘Show Profiles.
Select your current Outlook profile and then hit ‘Add’.
In the ‘New Profile’ dialog box, type a name for the profile and click ‘OK’
Open the “Add New Account” dialog box and select “Manually configure server settings or additional server types.” Click “Next.”
Now in the ‘Choose Service’ dialog box, select ‘Internet E-mail’ and click ‘Next’
In the ‘Internet E-mail settings’ dialog manually your account details
Click ‘Test Account Settings’ to examine your account
Now select the ‘Existing Outlook Data File’ option and click ‘Browse’ to open the ‘Open Outlook Data File’ dialog.
Find and select the Outlook data file you located previously
Follow path OK -> Next -> Close -> Finish.

When making a new Outlook profile is not possible

Few users have many email accounts in Outlook and creating a new profile may not be feasible for them. In such a case, you can fix the error by changing the message delivery location to a temporary folder and then changing it back. Follow these steps to fix error 0x8004010F:

From the Outlook application, follow this path File -> Account Settings
Click ‘Change Folder’ and expand it by clicking on the ‘+’ sign
Select ‘Inbox’ and hit the ‘New Folder’ option to create a new temporary folder
Type a name for the folder and click ‘OK’
Select the newly created folder and hit ‘OK’. The message delivery location will now show this new folder
Now alter the temporary folder back to the original location. To do this click on ‘Change Folder’ once again
Hit ‘Inbox’ and then click ‘OK’
Close ‘Account Settings and click ‘Send/Receive’.

These are some well-known methods to resolve the Outlook error 0x8004010F. We hope you found these tips useful and consequently, use them to fix the error and get an uninterrupted usage of Microsoft Outlook.

Shari Torres

Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.

Error 0x8004010F, Outlook data file cannot be accessed – Explained