Fix Outlook Error 0x8004011D The server is not available, then it is likely that the Outlook email client is also installed, as it is a central part of the Suite. However, just because Outlook is a popular tool, that does not mean it is free of problems. One of the most interesting error codes currently facing Outlook users is 0x8004011D.
What is the cause for Outlook error code 0x8004011D?
We have gathered that this error is not caused by a single issue. For example, a corrupted Outlook profile can trigger error code 0x8004011D.
What does it mean when Outlook Cannot connect to server?
It means your Outlook can’t talk to the Exchange Server, so you can’t send or receive emails through your Outlook accounts.
Fix Outlook Error Code 0x8004011D
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If you’re one of the many Outlook users who sees this error, don’t panic! You can easily get things under control by following the information below.
- Turn on Exchange Cache mode
- Create a new Outlook Profile
1] Turn on Exchange Cache mode
Some have been experiencing the 0x8004011D error through their Exchange account, which can be work-inhibiting. To hopefully alleviate the issue, we suggest allowing Outlook to utilize the Exchange Cached mode to see if it will then connect to the Exchange servers without issue. In order to enable Exchange Cache Mode, we suggest opening the Control Panel and selecting Mail from the list.
Right away, a small window called Mail Setup – Outlook will appear. Click on Email Accounts, then double-click on your email address. In the Server Settings window that appears, enable Use Cached Exchange Mode, then hit Next.
Open Outlook, then go to File > Account settings. Select the email account you want to change, then click Change. In the Change Account window, click More settings. In the Microsoft Exchange dialog box, select the Advanced tab. In the Offline settings section, select the Download Offline Address Book check box, and then click OK.
Ensure that Use Cached Exchange Mode is selected and then restart Outlook.
2] Create a new Outlook Profile
If the original solution doesn’t work, try creating a new Outlook profile. This often fixes the 0x8004011D error for many users. When creating a new profile, close Outlook and navigate to the Control Panel. Select the Mail option and click on the Show Profiles button. A new window will appear with a list of profiles.
I’m currently using the Remove button to delete the one I’m using. Start Outlook and follow the instructions to repopulate the app. This will automatically create a new profile that is free from corruption. You may want to back up your PST or OST file, just in case!
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.