Leave a copy of messages on the server option missing in Outlook, you may have experienced the issue whereby the Body of Emails or Text is missing in Outlook, Autocomplete not working correctly in Outlook, or the Read Aloud feature not working in Outlook. In this post, we will present the most suitable solutions you can apply to fix the Leave a copy of messages on the server option missing in Outlook on your Windows 11 or Windows 10 PC.The most common reason why the Leave a copy of messages on the server option is missing in Outlook is due to the account not being set up correctly. Therefore, the first thing you should do is to check the account settings and ensure that the account is set up correctly.
Among the most popular types of email accounts, only a POP3 account downloads emails to your computer. Therefore, if the “Leave a copy of messages on the server” option is not available in Microsoft Outlook, it is probably because you are using a different type of email account, such as IMAP or HTTP. With these types of accounts, emails are not stored on your computer; they remain on the mail server until you delete them.
Leave a copy of messages on the server option missing in Outlook
The “Leave a copy of messages on the server” option is missing in Outlook on your Windows 10 device, but you can try our recommended solutions below to resolve the issue.
- Enable Leave a copy of the message on the server option
- Repair Office Outlook
- Uninstall and reinstall Office suite
Let’s take a look at the process involved for each of the listed solutions. Before you try the solutions below, make sure you update Microsoft Office on your Windows 11/10 device.
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1] Enable Leave a copy of messages on the server option
When you enable the option to leave a copy of messages on the server, this will allow you to access your email from multiple computers. This option is unavailable for IMAP, Exchange, or Outlook connector accounts since Outlook syncs with the server to create a mirror image of the server.
To determine if you have a POP3 account configured, look for the POP3 option in your account settings. To enable the “Leave a copy of messages on the server” option:
- Open Outlook.
- To change your account settings, click the File tab, then click Account settings.
- Select your current POP3 account.
- Change the button.
- More settings.
- Click the Advanced tab.
- Check the “Leave a copy of messages on the server” option in the Advanced tab.
- Click OK.
2] Repair Office Outlook
corruption in Microsoft Outlook might be causing this issue. Try repairing Microsoft Outlook to fix the issue. If that doesn’t work, try the next solution.
To repair Outlook, do the following:
- Open Control Panel.
- In the Programs and Features window, click the program you want to remove.
- To repair an Office program, right-click it and select Change.
- Click Continue to start repairing apps.
- After the repair operation completes, restart your PC.
3] Uninstall and reinstall Office suite
If the problem persists, and nothing has worked so far, you can uninstall the Office suite and then reinstall it on your Windows 11/10 computer.
How do you disable Leave a copy of the messages on the server in Outlook?
Open Outlook. Go to Tools > Account Settings. Click on the E-Mail tab and then click your account. Change the setting for “Leave a copy of messages on server” to “Off”.
What is Leave a copy of messages on the server?
The ‘Leave a copy of messages on the server’ Server settings option means that when you have a pop mail account and download emails from the server, an instruction is sent to the server to retain a copy of that email on the server. By default, the server will usually auto delete any downloaded emails, but you can configure the duration an email is kept on the server before auto-deletion.
Where is the settings option in Outlook?
In order to access the settings option in Outlook, follow the steps below: 1. Open Outlook.
- To sign in to Outlook Web App, use the URL provided by your email administrator.
- Enter your username and password.
- Select Sign in.
- In the top right of your screen, select Settings > Options.
- In the Options pane, select Settings.
Why does my Outlook not have a message tab?
If Outlook doesn’t have a message tab, it’s usually because the ribbons are minimized. To fix the issue, try the following suggestions: You may right-click on the File tab in the email and then click to uncheck the option Minimize the Ribbon. You can also use the keyboard shortcut (Ctrl + F1) to check.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.