Outlook disconnected from server; How to reconnect? is disconnected from the server, preventing you from sending or receiving emails, this post is for you. Here are some solutions to help you reconnect Microsoft Outlook to the Exchange or mail server.
Outlook disconnected from server; How to reconnect?
If your Outlook is disconnected from the server, you can try our recommended suggestions below to reconnect on your Windows 11/10 PC.
- Run Microsoft Support and Recovery Assistant Tool
- Disable or Disconnect from VPN or Proxy (if applicable)
- Disable IPv6 (if applicable)
- General fix for Outlook not connecting to Server
Let’s look at the description of the process involved concerning each of the listed solutions. Before you try the solutions below, see if the Outlook email client reconnects to the mail server without issue after each task.
- Restart Outlook. To restart Outlook, simply close it and then start it again.
- Restart your PC.
- Check Internet connection.Make sure your PC is not experiencing internet connectivity issue and that the Exchange or mail server is not offline.You can also ping the server to determine whether the problem is occurring due to the server or host, and as well check the speed and different network connections.
- Start Outlook in Safe Mode. If the problem is with installed add-ons, you can disable all the unnecessary and redundant add-ons, restart Outlook, and check if the problem is resolved.
1] Run Microsoft Support and Recovery Assistant Tool
If you are disconnected from your Outlook email server on your Windows 10/11 PC, you can reconnect by running the Microsoft Support and Recovery Assistant Tool.
The tool can help you with Outlook if:
- The Outlook application may keep displaying “Trying to connect…” or “Disconnected” if the computer loses its connection to the Microsoft Exchange Server.
- If you’re having trouble with Outlook, it may keep crashing or stop working. Try these steps to get it back up and running.
- Outlook can’t send, find the email.
- Email in Outlook not syncing, etc.
The Microsoft Remote Connectivity Analyzer can help you diagnose a number of issues, like Outlook account setup and connectivity issues.
2] Disable or Disconnect from VPN or Proxy (if applicable)
A VPN client or a Proxy server could potentially give rise to the issue in highlight due to some kind of interference that ends up blocking communications between your Windows 11/10 client machine and the Exchange or mail server. In this case, to resolve the issue, you can disable your VPN/GPN software or reset Proxy Settings or disable/remove any proxy server from your computer. However, if you don’t have these services configured on your device but the issue in hand persists, it might be worth trying to connect via VPN or configure Proxy to see if that sorts out the connection issue.
InIn addition, make sure to run the Internet Connections Troubleshooter and check that your network and firewall aren’t blocking email ports on your device.
3] Disable IPv6 (if applicable)
You’ll need to disable IPv6 on your Windows 10/11 PC to use this solution. The main difference between IPv4 and IPv6 is IP addressing. IPv4 uses 32-bit addressing, while IPv6 uses 128-bit addressing, which allows for a virtually unlimited number of addresses. This is important as the number of devices that need addresses continues to grow.
4] General fix for Outlook not connecting to Server
If you’re having trouble connecting Microsoft Outlook to your server on Windows, try this general fix.
How do I reconnect email to server in Outlook?
To reconnect Outlook on your Windows 11/10 PC to your email server, do the following:
- Open Outlook.
- Click on File > Info > Account and Social Network Settings. In the “Account Settings” tab, you can change your
- account name, password, and other account information.
- Select your account.
- Click on Change > More Settings > Connection tab.
- Choose the “Connect to Microsoft Exchange using HTTP” option under Outlook Anywhere.
Why is my Outlook disconnected from the server?
If Outlook is disconnected from the server, it is probably due to a temporary hiccup in your connectivity to the network/VPN your PC is connected to. Once the network is back online, Outlook should automatically try to reconnect back to the server.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.