Fix Outlook Send/Receive error 0x8004102A – Detailed Guide

Sometimes, the latest update for Windows 10 may cause Outlook to generate the following error: Task reported error 0x8004102A Error with Send/Receive. There was an error synchronizing your folder hierarchy. Error 80041004.

Fix Outlook Send/Receive error 0x8004102A

This error usually appears when synchronization is attempted between an Exchange Server mailbox and Outlook, especially the mail server. To resolve this error, we have gathered some possible solutions below. Please read further and try one of the following methods to fix the Task reported error 0x8004102A.

Related Article: There is an error synchronizing your folder hierarchy, Error 80041004 in Outlook

What is Task reported error 0x8004102A

Before we jump to the solutions, let us take a look at the error: users cannot send or receive emails from their to the Outlook server. Some users get this error when they try to synchronize the Hotmail mailbox with Outlook. To resolve the issue, try one of these solutions:

  • Check your credentials
  • Manually synchronize Outlook with the Outlook web app
  • Check the Send/Receive settings in Outlook

Let us look at these solutions in more detail:

Manually synchronize Outlook with the Outlook web app

By manually synchronizing Outlook with the Outlook web app, you can troubleshoot the error easily.

The following steps can be used to set up any of the Microsoft email accounts, including,,, or, in the newer versions of Office, such as Office 2007-2010.

Outlook’s automatic setup option can add your account to Outlook for PC.

  • Open Outlook and select File.
  • Then Add Account.
  • Now enter the email ID and click on Connect.

For more information about adding Outlook with Outlook web app on older Office versions please read the steps on the Microsoft Support site.

Check the Send/Receive settings in Outlook

Editor’s note: We asked readers what their favorite places are If none of the above solutions work, check your Send and Receive settings in Outlook.

  • Open Outlook Options
  • ClickAdvanced and go to Send/Receive settings tab.
  • Then click Microsoft Exchange Server to synchronize one offline folder, or click Send/Receive All to synchronize all offline folders.

When the synchronization process starts, you will see a synchronization status message in the lower-right corner of your screen. If you have many items in your mailbox and you have not synchronized the offline folders for a while, the synchronization process may take more than 30 minutes.

Make the necessary changes to the settings and the Outlook Send/Receive error 0x8004102A should be resolved.

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