One of my recent Windows Updates stopped my Microsoft Outlook from syncing emails. It also wasn’t sending, receiving, refreshing, or downloading any new emails. Even though my other accounts were syncing, my one Hotmail account wasn’t. If you’re facing a similar issue on your Windows 11/10 computer with a message that says “Problem connecting to Server,” try repairing your Outlook account. That helped me.
Outlook not syncing, sending, receiving email
Open Microsoft Outlook. Click on the File tab. Under Info, click on Account Settings. Open the settings for the affected account.
The Account Settings will open and you will select the email account which is not syncing. After that, click on the Repair button.
The Repair Account box will open. Check your settings and fields and then click Next.
Repair Outlook Account
Outlook will start the process to repair the Outlook account.
It will enable network connection, search for the email account settings and log into the server to confirm that all is fine.
After you finish the process, you may also want to change your account settings by clicking the Change Account link and then clicking Next.
Outlook will test the account settings and give you a message if all is well.
Click Close, and you will see this box. Click on Finish.
Restart Outlook and check if this has helped. If you need to sync manually, click the Send/Receive button the first time.
If this does not help, maybe you need to create a new email profile.
Set TCP/IP as the default protocol
Run ncpa.cpl and select your connection. Right-click on it and select Properties. Ensure that the Internet Protocol (TCP/IP) check box is selected.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.