We are unable to connect right now – Outlook error on Windows 11/10

If you start Microsoft Outlook on your Windows computer and see a message box saying We are unable to connect right now, please check your network and try again later, then this post will help you resolve the issue.

Outlook error – We are unable to connect right now

Related Article: Microsoft Outlook Search grayed out

Try these simple suggestions – one of them is sure to help you:

  • Check your Internet connection
  • Change your Internet connection and see
  • Disable VPN if you are using it
  • Restart PC or Outlook and try again
  • Enter your Password again
  • Check Registry settings.

Check your Internet connection

Ensure that you are connected to the Internet. See if you can connect to some websites.

Change your Internet connection and see

If you can connect to another internet connection, try using it to see if it works.

Disable VPN

If you are using a VPN software, disable it and see if that works for you.

Restart PC or Outlook and try again

Sometimes simply restarting Microsoft Outlook or your PC can resolve this issue. Try it and see.

Enter your Password again

If the Cancel button is clicked, a dialog box will appear. Enter your passwords again to see if this helps. You may need to do this for all your email IDs in Microsoft Outlook.

Check Registry settings

Open Regedit and ensure that the value of the Enable Active Probing DWORD is set to 1.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet

This value, set to 1, enables the default setting. Used to identify the network’s connectivity status.

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