Fix LG TV Wi-Fi or Internet Connection Problems – Guide

LG tv Wi-Fi internet connection problems, it’s the capability of the internet connection that makes a TV smarter, but how can you take full advantage of its smartness?

The issue is with your Wi-Fi. Your LG Smart TV must be connected to Wi-Fi in order to function properly.

If your television cannot establish a connection with an access point, or if it keeps disconnecting from Wi-Fi and you cannot use apps, we’ve got some quick steps for you to troubleshoot those issues and restore your device’s functionality.

Note: On some LG TV models, the router (or wireless internet service) gets turned off automatically because of a hardware bug. We’ll show you how to fix that problem easily as well.

LG tv Wi-Fi internet connection problems

If you’re having difficulties figuring out how to connect your Samsung TV to the internet, make sure you don’t forget to follow my detailed tutorial that walks you through how to troubleshoot and solve many common problems that can cause Internet connectivity issues on Samsung televisions.

Connecting LG Smart TV to Wi-Fi or Internet

One of the reasons you might be having issues with your LG Smart TV and wireless connectivity is due to making sure that wireless devices are connected properly to a network.

The following instructions will show you how to ensure this in three simple steps before moving forward with troubleshooting: Check all cables and connections, Power cycle the router,  LG tv Wi-Fi internet connection problems Router settings and IP addresses.

  1. Turn on your Wi-Fi router and keep the password handy.
  2. Press the Settings or Gear Icon button on your TV remote. lg-smart-tv-remote 1
  3. Navigate to All Settings and click on it to enter the TV settings. lg-smart-tv-all-settings 2
  4. Now, click on Connection and you will see the list of all available wireless networks. Just highlight the Wi-Fi network you want to connect to and click on it. lg-tv-wireless-networks 3
  5. You’ll be asked to enter the password for the Wi-Fi network. Type the password and click on the Connect button. lg-tv-wifi-passwords 4
  6. That’s it! Your LG Smart TV will be connected to the Wi-Fi.

If you want to connect your LG TV to the internet by means of an ethernet cable, then either you need a very long ethernet cable that reaches the backside of your television or you need to place the wireless router near your LG TV.

Plug one end of the ethernet cable into the port at the back of your wireless router and then plug in another end into any one of the available ports on the back of your television. lg-tv-ethernet-cable-socket 5

Your LG TV will automatically detect and connect to the internet connection by following the instructions specifically outlined in your product documentation. LG tv Wi-Fi internet connection problems [Note: you are referring to a different piece of content so I have omitted this sentence.]

Fix: LG TV Wi-Fi is Turned Off or Keeps Disconnecting

If you’re having troubles connecting your LG TV to the internet, it’s possible that there’s some issue with the hardware. For example, if your TV doesn’t detect any Wi-Fi connections and reads “Wi-Fi is turned off.

Turn on to connect Wi-Fi,” this means there is something wrong with your TV’s Wi-Fi module. lg-tv-wifi-module 6

There are some instances where Wi-fi has been known to be faulty on LG models of 46LB55.

If this is the case with your TV, we recommend contacting an LG support representative who can conduct a deeper diagnostic test with you to get to the origin of the issue and let you know if getting a new Wi-Fi module would fix it.

Before moving forward with this plan, LG tv Wi-Fi internet connection problems be sure to try some of these possible workarounds that we have listed.

If your smart TV has stopped connecting to Wi-Fi or if you have turned off the Wi-Fi, it may be because there is a problem with the wiring of the antenna.

On most LG smart TVs, there are also some issues with signal strength that is associated with replacing or re-stringing your smart TV’s Wi-Fi board. Sometimes broadcasters can cause firmware update problems on smart TVs as well.

As you might have already realized, LG TVs are not the best when it comes to connectivity issues. Indeed, it is true that most of their problems lie in the fact that Wi-Fi keeps dropping and that they have difficulty detecting wireless networks.

Luckily, there is one relatively easy way to fix these issues that involves loosing some screws and replacing a cable.

To make sure your TV is ready for next seasons premiere, remove the back panel and follow these 3 steps: check whether you have more than 200 hours of usage.

LG tv Wi-Fi internet connection problems, are happy with your service provider’s up-to-date status and would like to exchange for one that provides more features for the same price, and once satisfied, snap on your panel.

  • Flatten the Wi-Fi ribbon or cable if it’s crimped.
  • Clean the connectors on both ends of the Wi-Fi cable.
  • Loosen the 5 pieces of cable in the Wi-Fi ribbon.

Let’s see how to do this.

  1. Get a screwdriver that fits appropriately in the screws used in your TV.
  2. If your LG TV is on a stand let it be that way. Unmount your LG TV from the wall or detach the TV stand and place it on a flat surface covered with a soft cloth with the screen of the TV downwards.
  3. Take out all the screws used on the panel edges of your TV.
  4. You won’t be able to remove that back panel of your LG TV yet as you need to take out 3 more screws as shown below. lg-tv-panel-screws 7
  5. Remove the back panel of your LG TV.
  6. You’ll now be able to see the Wi-Fi module lg-tv-wifi-module-cable 8
  7. As you can see above, there is a blue tape that combines the 5 pieces of the Wi-Fi cable.
  8. Remove this blue tape using a blade and separate the 5 cables from each other very carefully. Alternatively, separating the two main wire bundles to prevent crimping will also do the job.
  9. Also, Unplug the cable from its socket, clean any dust stuck to it, and plug it back in.
  10. One more thing, if you see that the Wi-Fi cable ribbon is crimped, do flatten it and stick it to the base to keep it that way. Use an extra piece of tape if you need to. lg-tv-wifi-cable-ribbon 9lg-tv-wifi-drop-fix 10
  11. Put the back panel of the TV back and tighten the screw.

Now connect your LG TV to a wireless network to see if there’s any improvement.

This should prevent further problems with the Wi-Fi connection dropping out while streaming content online or watching a blue ray DVD on your LG TV.

Fix: LG TV is not Detecting Wi-Fi Networks

While loosening a WIFI cable by opening the panel of an LG TV may seem like a complicated fix to the problem of the tv not being able to recognize the Wi-Fi signal it’s receiving, there’s another way that’s much easier to solve this on LG smart TVs.

Before you open up the back cover of your TV or go for the Wi-Fi module replacement for your LG TV, try the following tip.

One of the first things to look for before deciding you need a new Wi-Fi module, before even opening up the back panel on your TV, LG tv Wi-Fi internet connection problems is whether or not your headphone jack is plugged in and if it’s still working.

A stuck headphone jack can sometimes cause adapters to stop working because they aren’t securely plugged in properly.

  1. Press the Settings button on your TV remote, navigate to All Settings, and click on it.
  2. Open the General settings and click on Additional Settings. lg-tv-additional-settings 11
  3. Highlight Quick Start+ and click on it to disable it. lg-tv-quick-start 12
  4. Having disabled Quick Start+, unplug the power cord of your TV and plug it back in after 1-2 minutes.

The next time your LG TV fails to connect to the Wi-Fi network, hold the source button on its remote control until you see the LG logo onscreen. It should now reconnect to your network without any issues.

Troubleshooting LG TV Network Connection Problems

If you have tried the fixes described above, but your LG TV is still experiencing Wi-Fi connection problems or network connection problems, LG tv Wi-Fi internet connection problems please try the following tips.

Restart the Modem or Router

Calling your internet provider to find out what is causing you certain issues is the first step in making sure that you are able to get your connection back on track.

If the technician tells you that there is a problem with your router, try turning off and unplugging it for about 2 minutes.

Turning the Wi-Fi back on allows your smart TV to test connectivity with devices and make sure everything is functioning properly as it should be which will help create a stronger connection relationship between all devices on your network.

If both of these quick fixes for network problems don’t work then it might be time to call an IT specialist to see if they can track down any potential security loopholes or malware.

LG tv Wi-Fi internet connection problems, you can also try rebooting the modem while you’re waiting, this will solve 85% of speed issues caused by most internet providers.

First, try connecting your other devices to your network and see if you can gain access to the internet from them. Specifically, we mean things like iPads, iPhones or your friend’s laptop that you can use as a test device.

If you are able to log on through any one of those extras devices – then the next step is about to fix the issue for you.

If you’re having trouble using your TV and it only seems to happen when a wireless router is nearby, check to see if one of the wireless devices in your home is experiencing issues.

To do this, enable the hotspot feature on your smartphone – or use any Wi-Fi-enabled device – and plug it into your TV. If the internet works on this device but not others, then something must be amiss with the router.

With the rise of streaming services and online content, ISPs are struggling to keep up with the demand for bandwidth. To help reduce your monthly bill, compare ISP’s online to reduce bills and find the best deal for you.

Shorten the Wi-Fi Network Name

Typically, LG tv Wi-Fi internet connection problems you may name your Wi-Fi network any name of up to 32 characters, or try away.

However, if you’re running a WPA2-Personal network, the best way to connect to it would be by shortening the name down to 8 characters or less. After making changes, try connecting your device(s) again and hopefully that should work for you.

Change WLAN Network Band

If you have your Wi-Fi router running on the 5 GHz band, but a smart TV made before 2019, you can run into issues. Older LG TVs have trouble detecting the 5 gigahertz frequency.

LG tv Wi-Fi internet connection problems, changing your Wi-Fi band to 2.4 gigahertz will correct this issue and allow for proper internet access through these old smart TVs.

Open the Wi-Fi router settings page in a web browser, and then go to the “Network” section. Look for the “Band” option and change it to “2.4GHz.” wifi-network-band-settings 13

Now reboot your Wi-Fi router, and make sure that your TV can get online. LG tv Wi-Fi internet connection problems If you don’t know how to do this step on your own, contact your ISP and ask them to change the network band to 2.4GHz, channel to 6 or 11.

Place the Wi-Fi Router near the TV

The large flat surface of the television and the type of antenna you’re using can interfere with your LG TV’s signal. Phones, wireless routers, even other televisions can cause disruption to your Wi-Fi signal.

Keeping the router near your LG TV and positioning the antenna in such a way so that it is not facing a wall or another large surface may help lessen any noise.

Another option is to use an extension for your router or access point for optimal Wi-Fi connectivity. This can eliminate many issues where an intermittent signal leads to disconnection from your network.

If you keep getting disconnected from Wi-Fi on your LG TV, LG tv Wi-Fi internet connection problems it can sometimes be resolved by making these adjustments – but if it continues after following these steps please contact our support team for further information on resolving this issue.

Connect LG TV to the Internet via Ethernet Cable

If there’s some problem with the Wi-Fi module of your TV and it can’t connect to a Wi-Fi network wirelessly, connecting your TV to the internet with an ethernet cable is preferable to dealing with any Wi-Fi module replacements on your LG TV.

Unblock Your TV’s MAC Address

In case of the MAC address of your TV being blacklisted by your internet service provider, you should get it unblocked.

  1. Go to All Settings > General > About This TV and look for the MAC Address (Wireless).
  2. Note it down, contact your ISP, and request them to add it to the whitelist.

You can do it yourself by opening up your web browser, LG tv Wi-Fi internet connection problems finding the router’s settings page under the services section, and ticking the firewall option before saving your changes.

Reset Your LG TV

In case your LG TV can not establish a connection to a Wi-Fi network and you have tried all the tips mentioned above, it may be due to some glitch on your TV.

To solve this issue you should reset your TV to factory settings as directed below:

  1. Press the Settings button on your LG TV remote and navigate to All Settings > General.
  2. Highlight the Reset to Initial Settings and click on it.
  3. Confirm the reset and go through the initial setup on your TV.

If you’re having issues connecting to your wireless internet connection, please try going to the settings page and trying to connect from there. LG tv Wi-Fi internet connection problems If it still isn’t working, we apologize for any inconvenience.

Update LG TV Firmware to the Latest Version

If none of the tips & tricks described here for fixing TV connectivity issues worked for you and your television still disconnects from Wi-Fi, consider updating your TV’s firmware with the latest update.

This is an important step to take so that it remains supported by LG with its latest features, fixes, and updates – many of which come with security patches too. Follow this guide if you need help updating LG TV firmware via USB.

Use Amazon Fire TV or Roku Stick or Box

If you’re hoping to watch TV in HD, LG tv Wi-Fi internet connection problems then having a smart TV can be a great way to achieve this.

But if you don’t have a good internet connection strength and speed, it makes no difference at all because the content will still not load for use.

So using an Amazon Fire Stick or Roku is not really helping you fix Wi-Fi connection problems.

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