How to Fix Samsung TV Internet or Wi-Fi Connection Problem

Samsung tv internet Wi-Fi connection issues fix, all apps used on a smart TV require wireless internet in order to function properly. Without a proper connection, your Smart TV will not work correctly.

When our family first got their Samsung Smart TV (KU6500) it was so neat because of all of the features available for the user to take advantage of, but we had never used Smart TVs before and didn’t realize how important it is to have consistent internet on whatever device you are using because even if your TV itself is working perfectly fine there is no point in watching YouTube videos or Netflix if the signal drops constantly!

Today we’re going to talk about some ways that you can help prevent your Samsung Smart TV from losing an internet connection when you’re trying to stream videos or play games online.

Samsung tv internet Wi-Fi connection issues fix, if the Wi-Fi connectivity is not working we have listed some recommendations that should get you back up and running pronto.

I purchased the Samsung TV Q60 Series (2019 model) a couple of months ago because my old KU6500 got a bit outdated.

In the beginning, I never encountered any kind of connectivity issues. In fact, it was quite amazing that it connected to my Wi-Fi instantly with no trouble at all (hitting the first bullseye!).

However, when I changed my Wi-Fi router last week, Samsung tv internet Wi-Fi connection issues fix my TV quit connecting to the network. Since it was not connecting wirelessly, I plugged the Ethernet cable directly because a wired network might work.

It didn’t help beyond causing some annoying noises which continued when I tried accessing Netflix on my smartphone which was still connected to an ad hoc private proxy.

Samsung tv internet Wi-Fi connection issues fix

It was only after I manually updated the software that my, Samsung tv internet Wi-Fi connection issues fix uh, television’s connection problems were solved.

I recently published a tutorial that details a user’s possible solutions to deleting 3rd-party apps from the latest generation of Samsung smart TVs.

Shortly thereafter, one of my viewers commented about how his own Samsung smart TV became non-responsive to his wireless router one day.

It was then that I realized that there was more out there than just a few comments hidden within threads on social media networks and online forums that may be relevant to this particular issue or any others related to it.

And so with your help, I set out in researching other possible causes and best ways to fix wireless network detection and connectivity issues on Samsung smart TVs such as the UN65MU6500 65 inches.

If your TV is unable to connect to a wired or wireless network, Samsung tv internet Wi-Fi connection issues fix you’ll get an one of these Samsung TV error codes:

  • Error Code 0-1
  • Error Code 7-1
  • Message code: 0
  • Error Code 001
  • The Error Code 012
  • Error Code 102
  • The Error Code 105
  • Error Code 107
  • The Error Code 116
  • Error Code 118
  • The Error Code 301

Causes of Internet Connection Issue on Samsung TV

If your Samsung Smart TV isn’t detecting any wireless network, or it keeps losing internet connection, there may be several causes behind the problem.

Samsung tv internet Wi-Fi connection issues fix, in some cases a simple restart of the TV could help but in others you might need to reset your network settings or update the TV software to the most recent version.

The solution depends on the cause of the problem and below are some factors that may be making your Samsung Smart TV not respond to a Wi-Fi network or an internet connection.

  • A minor Inconvenience: Sometimes we always look for large solutions to address a small problem. For example, not being able to access the internet on your TV may be because you are using improper or wrong passwords. In fact, when attempting to connect wirelessly it is possible that the password on one end differs with the other which causes a wireless network connection to fail.
  • The Domain Name System: Every digital device that supports connectivity has domain name system settings which must be configured properly to facilitate the internet connection. By default, your Samsung Smart TV fetches the domain name system settings automatically. But sometimes, especially when your TV won’t connect to Wi-Fi or a wireless network and you want to manually set up internet access for your devices, you’ll need to know how to configure the DNP server on your smart TV.
  • MAC (Media Access Control) addresses are identifiers that devices use to communicate with Ethernet, Wi-Fi and Bluetooth networks to assign an address on a computer, laptop or smartphone. The MAC address is unique to the device and often remains unchanged throughout the life of the piece of hardware, so sometimes it can be blocked by a service provider if another user is using that specific address. Also, if your shiny Samsung TV was somehow revoked or failed for some reason you would no longer be in control of what films you watch.
  • Firmware and software upgrades: Samsung automatically updates its Smart TV’s firmware and software. However, the updated software may require an internet connection to access the latest version for download. Without a working internet connection, the firmware may not be updated at regular intervals, which increases the chances of encountering bugs. If you have disabled automatic software update for your TV, it is possible that your TV’s current firmware is outdated and contains a bug or glitch that could cause network connectivity issues with your television.
  • If there is a problem with your router or internet modem, you may be facing difficulties getting Wi-Fi on your TV. Before trying anything else, it might be worth checking out the connections with your modem to make sure that everything is working properly. A failed connection may prevent you from accessing the wireless network needed to connect to the internet through Wi-Fi.

Fixing Wi-Fi Connection Problem on Samsung TV

Now that we have outlined the possible causes of your TV unable to find a wireless network, we’ll try to fix the problem. Samsung tv internet Wi-Fi connection issues fix Depending on why it’s happening, the fix may differ.

Below is a list of all possible solutions and fixes if you’re having issues connecting your Samsung Smart TV to the internet wirelessly.

If you own an LG Smart TV as well, then make sure to check out my post on how to resolve your LG Smart TV won’t connect to the internet issue.

Restart Your Samsung TV

There are various methods to restart your smart TV and we will explain the easiest two. You may need to restart your TV in order for it to have internet connectivity again.

These following methods should work for any problems which might occur when plugging in a coaxial cable or having connection issues due to temporary network glitches.

Depending on what is causing the problem, Samsung tv internet Wi-Fi connection issues fix you may either be able to unplug your TV from its power source and wait about 10 seconds before plugging it back in or you may need to hold down a combination of buttons.

  1. Make sure your TV is on.
  2. Hold the Power button on the remote.
  3. Keep it pressed until you see the Samsung logo on the TV screen.
  4. The red LED on the TV will start blinking faster.
  5. When the TV is turned on, try reconnecting to the Wi-Fi network.

If that doesn’t work, try the following.

  1. Turn on your TV.
  2. Let it run for 5-10 minutes and then turn it off by plugging out the power cable.
  3. Wait for about 30 minutes and then turn on your TV.

If your Samsung TV is unrecognized by your wireless network, Samsung tv internet Wi-Fi connection issues fix it’s probably because the router settings aren’t correctly configured.

Check Your Wi-Fi Password

We hope you have the right password because if not, it could be another reason why your internet connection wouldn’t work as it should.

It can be a simple mistake like typing out wrong characters or even pressing enter after the correct password has been entered which causes frustration to many people.

No matter how hard you press on your TV remote’s on-screen keyboard, it’s still much harder to enter correct passwords than you might think because of limited input options and small virtual key sizes.

If your TV fails to detect any wireless networks, Samsung tv internet Wi-Fi connection issues fix trying re-entering the correct password to see if that works for you.

  1. Press the Home button on your remote.
  2. Go to Settings > General > Network > Open Network Settings > Wireless.
  3. Select the wireless network you want to connect to and type the password carefully. You can enable the Show password option to check if you have typed the correct password. samsung-tv-wifi-password 1
  4. If your Wi-Fi router’s password is too difficult or long, you should try to change it to a simpler and shorter one.

Reset Network Settings on your Samsung TV

Are you having Wi-Fi connectivity issues with your Samsung smart TV? Samsung tv internet Wi-Fi connection issues fix If you are, resetting the network configuration of your TV might help fix the issue.

  1. Press the Home button on the TV’s remote.
  2. Go to Settings > General > Network.
  3. Click the Reset Network option and select Yes.
  4. Now, restart your TV and reconfigure the network settings.

Disconnect All Other Devices Connected to Wi-Fi

Some wireless routers have a limit on the number of devices that can connect to them.

If you’re trying to get a wireless connection for several devices, it might be a good idea to contact your local internet service provider and make sure there isn’t a device limit before purchasing the router so that you aren’t disappointed later on after paying for it.

I’ve encountered this issue before when I was attempting to connect my smartphone wirelessly with more than 3 other temporarily connected devices at once. wifi-connection-limit 2

Connecting your Samsung Smart TV wirelessly to a Wi-Fi router or mobile hotspot at home shouldn’t be too hard.

But there are a few things you should check before you are able to do so successfully and one of the most important steps is making sure that the wireless access point (e.g., router) or mobile wireless hotspot you will be using for the connection can accommodate multiple devices simultaneously.

Specifically, if you happen to have other wireless devices like tablets, smartphones, smartwatches or multimedia streaming devices like Apple TVs that operate on Wi-Fi technology, Samsung tv internet Wi-Fi connection issues fix these may compete with your TV for network resources in case they are connecting to the same wireless access point (e.g., router) or hotspot that your TV is connected to.

Try Connecting to a Different Wireless Network

Connecting your Samsung TV to the internet may have one of two scenarios:

  • Your TV is able to find available networks but can’t connect to any of them.
  • Samsung TV is not detecting any wireless network at all.

If you want to troubleshoot both the thingies above, you should try connecting your TV to different networks.

For example, if your TV won’t connect to your Wi-Fi router, Samsung tv internet Wi-Fi connection issues fix try one with a different name or keep an eye out for nearby networks (if it’s possible) that might help you on your quest for connection.

If that fails, there’s always working with a mobile hotspot because these are basically wireless broadband links that most smartphones provide.

To make sure the initial setup does not have any issues, Samsung tv internet Wi-Fi connection issues fix it’s best if multiple people help you in the process of following the onscreen instructions.

If your Samsung smart TV can connect to any wireless network, Samsung tv internet Wi-Fi connection issues fix it means there is no problem with your TV.

In this case, you should contact the manufacturer of the Wi-Fi – either your internet service provider or the router’s manufacturer – or simply someone who can help you get online so that they can troubleshoot and fix the issue.

Some routers may experience a decline in performance if there are too many devices connected at once which can lead to connectivity issues.

You should try reducing the number of connected devices to see if it fixes any problems with getting online.

Samsung tv internet Wi-Fi connection issues fix, you should be sure that your other devices can easily connect to your router.

You could try using the wireless connection on each of your devices and see which one is not functioning properly, as a rule of thumb.

If all of your devices besides for example its television are working perfectly fine without any issues, it generally means something is wrong with the technology of your TV.

Set the DNS Server and IP Address Manually

DNS, or Domain Name System, Samsung tv internet Wi-Fi connection issues fix is a network of directories that resolves hostnames ( for example) linked to an IP address.

By default, devices like computers, smart devices, and smartphones automatically resolve DNS via the IP to connect to the Internet.

However unless your device can operate the DNS by itself, Samsung tv internet Wi-Fi connection issues fix you can configure it manually in order to fix an internet-connection issue.

Follow these steps to get the DNS server settings on your Samsung TV:

  1. Navigate to Settings > General > Network > Network Status.
  2. Cancel the network test and select IP Settings. samsung-tv-ip-settings 3
  3. Go to DNS Settings and select Enter Manually. samsung-tv-dns-settings 4
  4. Now enter 8.8.8. Having typed the first 8, you will need to use the arrow (>)button to navigate to the second field to enter the next 8 and so on. Finally, Samsung tv internet Wi-Fi connection issues fix select the Done option on the number selector bar. samsung-tv-dns-server 5
  5. Now, try connecting again.

Check Network Signal Strength

Samsung tv internet Wi-Fi connection issues fix, if your Samsung Smart TV keeps losing internet connection, you should navigate to Settings > General > Network > Open Network Settings > Wireless and check how many bars the network has.

If there are just 1 or 2 bars or it keeps fluctuating, you may not have a stable connection. In such a case, your TV will connect to the network but you won’t be able to stream or load anything from the internet.

Samsung tv internet Wi-Fi connection issues fix, this is normal if the router is placed behind many walls.

Try moving your router closer to where the device is located first before investing in a Wi-Fi extender because these can quickly become expensive to purchase and install properly so focus on moving the router initially.

Also make sure that both ends of your router are plugged in (meaning between tower and modem) and you have followed all of the proper steps when changing your home network’s password.

Restart the Network Source

In order to identify problems with your TV’s connection and establish if there is a problem with the router/hotspot device side, you will be able to test via Wi-Fi if this problem is coming from the router or other equipment.

  1. Unplug the power cable of the Wi-Fi router.
  2. Wait for about 5-10 minutes and turn it on again.
  3. Wait for 5 minutes to that the router finishes loading the internet settings.
  4. Now, navigate to Settings > General > Network > Open Network Settings > Wireless . Select the Wi-Fi network you want to connect to check if the problem has been resolved. samsung-tv-wireless-connection 6

Network Compatibility with Your Samsung TV

All Samsung Smart TVs released prior to 2018 only support Wi-Fi networks configured in 2.4Ghz range.

If your router’s Wi-Fi network is set to use a 5Ghz range, your TV will remain unable to connect to your router, as the TV won’t be able to pick up on signals on the 5Ghz frequency, which requires newer and more advanced models of TV sets.

We recommend contacting your ISP (internet service provider) so they can help you reconfigure your network settings so that the signals are stored in the appropriate 2.4Ghz Wi-Fi band which should solve any issues that prevent you from connecting from within the Smart Hub of your Smart TV.

Factory Reset Your Samsung TV

Samsung TV Wi-Fi connection issues might also be caused by an unknown system complication or a MAC address failure. Samsung tv internet Wi-Fi connection issues fix If you need to perform a factory reset on your TV to fix the problem, then you can follow these steps below:

  1. Go to Settings > General.
  2. Select Reset.
  3. Enter the PIN to initiate the system resetting. The default PIN is 0000.

Unblock Your TV’s MAC Address

Say you have a router that’s been configured to block certain devices. If your TV’s MAC address falls in this category, it doesn’t necessarily mean you are out of luck. Samsung tv internet Wi-Fi connection issues fix In many instances, one could fix this issue by having their device’s address added to an allowed list.

  1. Go to Settings > Support > About This TV to find out the MAC address of your TV.
  2. Note down the MAC address and give it to your internet service provider and request him to unlock it or add it to the whitelist.

Change Your Modem and Router

If you’re still having issues connecting to the internet or Wi-Fi, Samsung tv internet Wi-Fi connection issues fix contact your internet service provider to see if they can help.

Either a tech will come to the house or you might have to take it back into the shop for a replacement. Once that’s done, try tuning back in and see if you can get better reception. If so, great! Don’t forget to restart your TV beforehand.

Update Your Samsung TV Software

Samsung TVs have little in the way of built-in troubleshooting tools. As such connectivity can be spotty, and thus its practice to manually update your Samsung TV’s firmware whenever an update is available.

To get started, you should make sure your TV is connected to the internet via one of the two options for doing so: wired or wireless.

Using either option , Samsung tv internet Wi-Fi connection issues fix your TV will find and download available updates automatically when online if it’s capable of doing so.

You obviously heard the term ‘firmware’ before; it’s that thing on your remote control device for the TV.

Maybe even a friend or family member has told you about the latest update, Samsung tv internet Wi-Fi connection issues fix which was probably intended to fix certain internet connectivity problems.

Hopefully this will now help you fix your Samsung smart TV properly once and for all.

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