Blocked Senders entries are missing in Outlook Web App – Guide

Outlook makes it easy to block or unblock senders from sending you emails with just a few clicks. However, you may notice that some domain entries are missing from the Blocked Senders list when you check it in Outlook Web App.

Blocked Senders entries are missing in Outlook

When the blocked sender’s entries in Outlook are not visible, the missing entries may not be moved to the Junk E-mail folder or not filtered when the email client is not running. So, if you don’t see the entries for blocked senders in your Outlook Web App, add @ sign at the beginning of the Blocked Senders domain entries. This fixes the issue. Here’s how it’s done!

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  • Go to the Home
  • Switch to the Delete section under Home
  • Hit the Junk drop-down list.
  • Select Junk Email Options
  • Switch to the Blocked Senders
  • Select Add.
  • Enter the email address (include @ sign at the beginning of the entry).

See the steps below for more detailed instructions.

To block a domain in Outlook, go to the home tab. In the upper-left corner, click the Blocked Senders option.

Under the Delete section of the home tab, hit the Junk drop-down list.

  • Then, from the list of options displayed, choose Junk E-mail options.
  • In the new window that opens, switch to the Blocked Senders
  • Next, select the Add 

Enter the email address or domain in the box. You can also add an email address to the Outlook Junk Mail list by checking the box next to “Also add this email address to your Outlook Junk Mail list.”

In the end, select OK, hit the OK button, and then, exit the Junk E-mail Options dialog box.

Your issue should be resolved!

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