The Microsoft Outlook desktop client comes with a built-in feature to automatically archive Outlook items to manage your mailbox space. However, some users have complained that Auto Archive settings are not present or not working in their Outlook desktop client. If you are facing this problem, the options covered in this post might be helpful. To automatically archive Outlook items, you can easily configure Auto Archive Settings to move email folders, etc., from the original location to an archive folder. However, some users have complained that Auto Archive settings are not present or not working in their Outlook desktop client. If you are facing this problem, the options covered in this post might be helpful.
Auto archive in Outlook missing or not working
Here are some simple options that might help you if you’re missing the auto archive feature in Outlook:
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- Disable Exchange Online Archiving
- Try Outlook in Safe Mode
- Repair Office
- Update Office.
Let’s check these options.
Disable Exchange Online Archiving
If you’re using Outlook with an Exchange Online or Exchange server account, odds are that Exchange Online Archiving is enabled, which is why the auto-archive feature is missing from your Outlook desktop client. If that’s the case, you’ll need to:
- Access Exchange admin center
- Sign in with your work or school account
- Disable Exchange Online Archiving for your mailbox.
If you’re not able to disable Exchange Online Archiving for your mailbox, you’ll need to ask your administrator to do so.
When problems with Outlook arise, one can troubleshoot using Outlook Safe Mode. This may also work in this case.
So, start Outlook in safe mode to disable all add-ins and open Outlook with a limited set of features.
If Auto Archive is working after that or Auto Archive Settings are visible again, then you will come to know that the problem was because of some add-in or other options. Once you find the actual cause behind it, you will be able to fix the problem.
Repair Office
It is possible that some items in Outlook are corrupted. If this is the cause of your issue, then you should Repair Office.
Update Office
Sometimes updating your programs or applications can help fix a lot of problems, including with the Outlook auto-archive feature.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.