Fix 0x800CCC0E error in Outlook on Windows 11/10

Fix 0x800CCC0E error in Outlook on Windows 11/10 that is used to manage various types of personal data included with the Microsoft Office suite. However, at times you may encounter errors while working on Outlook. One such error code, 0x800CCC0E, users encountered when they found an issue while sending or receiving email messages on Outlook or Outlook Express.

With this error code, you could see the following error message, If you encounter the error code 0x800CCC0E while working on Outlook, it means that there is an issue with the server settings. This error code usually appears when the user is trying to send or receive email messages. In order to fix this issue, you need to check the server settings and make sure that they are correct.

The connection to the server has failed. Account: ‘your_account’, Server:’your_SMTP_server’, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error Number: 0x800CCC0E.

If you’ve encountered the Outlook Error 0x800CCC0E on your Windows device, this guide should help you resolve the issue.

Fix Outlook Error 0x800CCC0E

If your emails stop working in Outlook but continue to work on other devices, follow these suggestions to resolve the issue.

Check server requirement from settings
Delete duplicate accounts
Change server port number
Repair Outlook
Re-install Outlook.

Let us see them in details:

1] Check server requirement from settings

If you are unable to get your Microsoft Outlook to work, there are a few things that you can do to try and fix the problem. Another possible solution is to check the server requirements from the settings. To get it started, open Microsoft Outlook first. Then go to the top menu bar and select File.

Click the “Account Settings” drop-down menu and then select the “Account Settings” option.

Make sure you’re on the E-mail tab in Account Settings, then double-click on your email account. Click the More Settings button in the bottom-right corner of the Change Account window to continue. A new wizard named Internet E-mail Settings will open. On the Outgoing Server tab, select the My outgoing server (SMTP) requires authentication check box.

Now click the OK button to save the changes.

Once you finish the process, restart your application and check if it works.

2] Delete duplicate accounts

One of the reasons for the occurrences of this error is that there are duplicate accounts. So, if you have a duplicate account, delete it and check if that helps you to get rid of this issue. In order to change your account settings, open File > Account Settings and select Account Settings from the drop-down menu. Once you are in the Account Settings window, make sure to select the E-mail tab.

Now select the duplicate account from the list and press the Remove button. In the confirmation dialog box, select the Yes button. After following these steps properly, restart Outlook and check if the problem is solved now.

3] Change server port number

Whenever you encounter a problem like this, it is suggested that you change the server port number. To get started, here are the steps:

Open Outlook and then select File > Account Settings. Click on the drop-down menu and select Account Settings from the popup menu. In the Account Settings, go to the E-mail tab and then double-click on your account.

After you select Change Account from the Accounts menu, the Change Account window opens. In the bottom-right corner of the Change Account window, select More Settings.

A new window will open, click on the “Advanced” tab.Change the “Outgoing server (SMTP)” port number to 587 and click “OK” to save the changes.

After completing the steps, restart the application and check if it resolved the problem.

4] Repair Outlook

Sometimes this type of problem is only temporary and can be fixed by restarting the application. However, if this does not work, try repairing the application using the below instructions.

Open the Windows Settings by pressing Win+I. In the Settings window, select Apps > Apps & features. In Apps & features, scroll to the Office Product you want to repair and select it. Select the application and you will see a Modify option. Click on it and select the Repair button on the next page. Follow the on-screen instructions to complete the repair process. Restart Outlook and try to send the email again.

5] Re-install Outlook to fix Error 0x800ccc0e

If you Outlook is still not working properly, you may need to reinstall it. To do so, open the Control Panel and go to Programs and Features. From the list of programs, locate the Office 365 and then right-click on it.

To remove the Office app from your device, select the Uninstall button from the context menu. If UAC prompts on the screen, click Yes to give the approval. Now follow the on-screen instructions to complete the uninstallation process.

Now that you have installed Office 365 on your Windows PC again, check to see if you can send and receive email again. If you are still having trouble, try contacting Office Support.