If you’re not seeing your latest Microsoft Outlook Inbox is not showing the latest emails, try one of the solutions in this article. Some users report that they get notifications for new email messages but when they open Outlook, their Inbox doesn’t show the latest messages. Check your Junk folder to see if the new emails are landing there.
Microsoft Outlook Inbox is not showing the latest emails
Do you not see recent or latest emails in Outlook Inbox? Check how you have sorted the email messages in your Inbox. To see newest emails first, sort by the Newest category. Some users have found that Windows Mail is conflicting with Outlook. To fix this problem, they removed their Outlook account from Windows Mail.
This is not the perfect solution because some users need both Windows Mail and Outlook to manage their accounts. But you can try this if you do not use Windows Mail.
The following solutions may help you fix the problem.
- Clear Outlook cache
- Uncheck the Leave a copy of email messages on the server option
- Restore the Navigation Pane and Folder Views to default
- Repair Office
1] Clear Outlook cache
Email messages that don’t appear in your Outlook Inbox may still be available on the Outlook server. A possible cause of this problem is too many Outlook cache files. To fix this issue, clear your Outlook cache files and then check if Outlook is showing your recent or latest email messages. We recommend that you also delete your older emails and empty your Deleted Items folder.
Related post: How to change Junk Email Protection Level in Outlook
2] Uncheck the Leave a copy of email messages on the server option
If you have your POP3 account settings set to leave a copy of your email messages on the server, a copy of all your Outlook email messages will stay on the server. If you delete an email from your Outlook desktop app, its copy will still be on the server. This can lead to problems. To fix this, turn off this option in your POP3 account settings.
The steps to do this are as follows:
- Open Microsoft Outlook.
- File > Account Settings
- Choose your POP3 email account from the list and click Change.
- Now, click settings and advanced tab.
- Remove the check from the “Leave a copy of email messages on the server” checkbox.
3] Restore the Navigation Pane and Folder Views to default
The steps to restore the Navigation Pane and Folder Views to default are written below. First, close Microsoft Outlook (if you have opened it). After that, launch the Run Command Box by pressing the Win + R keys. Now, type in the following command and click OK.
The command above will reset the Navigation Pane in Outlook to its default settings. To launch the Run command box again, type the following command in it and click OK.
The command above will reset the Folder Views to default.After running the above commands, the issue should get fixed. If not, try the next solution.
4] Repair Office
We suggest you repair Microsoft Office if you’re having trouble. First, try the quick repair. If that doesn’t help, try an online repair.
Why is my Outlook not showing recent emails?
If you’re not seeing your most recent emails in Outlook, first check your internet connection. Also, make sure you’ve sorted your Inbox emails by Newest. If everything looks good but you’re still not seeing recent emails, try clearing your Outlook cache files. Sometimes cache files can cause issues with Outlook. You can also try running an online repair for Microsoft Office.
How do I get Outlook to show the most recent emails at the top?
To display your most recent emails at the top of your Inbox in Outlook, sort your email messages by date, with the most recent at the top. Outlook also has options to sort by category, subject, type, size, and more.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.