Outlook’s inbuilt protection from spam emails is great, but it’s not perfect. I’ve found that email from people I’ve replied to sometimes goes into my Spam or Junk folder, and sometimes new email from the right person goes into Junk too. That’s where the Safe Senders List comes in. In this post, we’ll show you how to add someone to the Safe Senders List in Microsoft Outlook.
Add email ID to Safe Senders List in Outlook
You may be using Outlook online or the Office Outlook application that is part of Office 365, Office 2019, or any other version. The steps for adding someone to the Safe Senders List may vary depending on the version, but they are largely the same.
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- Microsoft Outlook Online
- Office 365 Outlook
- Import and export the Safe Senders List
If you have a lot of emails, then it’s best to use the last option, but make sure to read all of them.
Microsoft Outlook Online
- Go to Outlook.com and sign in with your Microsoft account
- Click on the gear-looking icon on the top-right, and then click on the View all Outlook settings link
- Next, click on Junk Email. Here you can configure the Safe Senders List
- You have three sections here
- Blocked senders and domains
- Safe Senders and domain
- Safe Mailing List
- To add someone to the Safe sender’s list, under Safe Senders and domain, click on Add button
- Type the email address and hit enter. The email will be included in the safe list, and those emails will be directly in the Inbox.
- To delete use the recycle bin icon, and to edit use the Pencil icon.
If you receive an email that’s been incorrectly marked as spam, you can add it to your safe list right away.
- Open the Email, and click on the three horizontal dots next to forward, replay action.
- In the menu, look for the option which says—Add to Safe Senders
- Click on it, and it will be included in the list.
Office 365 Outlook
Outlook for Office 365 is a desktop application, and the settings are a little different from the online version. However, before we get into that, let’s understand one simple thing.
We can configure multiple mailboxes or email IDs, and set different junk rules or Safe Senders List rules for each of them. If the same email ID should be included in the Safe Sender List, we can configure it for one mailbox, export it, and then import it for another mailbox.
- Launch Outlook & select an email account listed on the left pane.
- Under the Home ribbon, in the Delete section, locate the Junk option. Click on it, and select Junk Email options
- It will open the Junk Email options for that account. Switch to Safe Recipients
- Click on the Add button. Here you can either enter the exact email id or if it’s a domain, add @domain.com
- Click on the Ok button, and apply it.
Now any email from that sender or domain will not go to the Junk folder.
How to quickly add someone to the safe senders list
There’s an easier way to add someone to your Safe Senders List. If you see an email in your junk folder and want to make sure it’s safe, just follow these steps:
- Select the email
- Click on Junk in the ribbon menu and you can choose between four options
- Block Sender (not applicable here)
- Never Block Sender
- Never Block Sender’s domain
- Never Block this group or mailing list
You will receive a notification that the email address “abs@abc.com” has been added to your Safe Senders List. Click “OK” and you’re all set!
Import and export the Safe Senders List
When you find yourself with too many emails and domains to whitelist, we suggest you use the import/export option. This way, you can create a text file with one email id or domain per line.
To understand, add a few emails manually to the safe list. Then click on the export button. It will prompt you to download a text file. Open the text file, and you will notice that all emails and domains are listed one after another in a new line.
When you’ve sent an email that looks like it could be spam, it’s possible that the email provider’s spam filters will mark it as spam and send it to your spam or junk folders. This usually happens when an email contains something suspicious, like a lot of links or a message that looks like it’s trying to trick you into giving away personal information. If a legitimate email account starts sending out spam emails, you might get a warning message from your email provider that says something like, “Links and other functionality have been disabled for this email,” to protect you from accidentally clicking on links that could lead to phishing websites.
We hope the tutorial was easy to follow, and that you were able to add someone to the Safe Senders List in Microsoft Outlook.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.