We encountered an error message in Outlook Customer Manager is designed to help Office 365 Business Premium subscribers track and grow relationships with customers. It does this by adding a functionality to Outlook that lets subscribers track deal activities and remind them about important tasks from one place. Because the add-in is built right into Outlook, there’s no need to install it.
If you are a business subscriber, the Outlook Customer Manager add-in will be installed automatically by your administrator. If you don’t see the add-in’s options in the Outlook ribbon, contact your administrator to verify the installation.
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Outlook Customer Manager – We encountered an error
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If you accidentally delete the Outlook Customer Manager add-in, it will be reinstalled within 24 hours. However, there is another workaround to fix the problem.
First, check if you have been assigned the Outlook Customer Manager license in Office Subscriptions. If you have, then you can use it to manage your customers’ information.
If you’re not already signed in, sign in to your Microsoft Online account. Go to General, and then select Manage add-ins. Scroll down to Outlook Customer Add-in, and then check whether the Outlook Customer Manager is turned on. If not, select the check box next to the option.
Also check if you have installed the correct Outlook version build.Also, check to see if you have installed the correct Outlook version build.
If the problem is temporary, another method can fix it. To try it, go to the ‘Settings’ section of IE and choose the ‘General’ tab.
Find “Caches and databases” under the “Browsing history” section and delete cache files for the website “outlookapps.com”.
Hello, My name is Shari & I am a writer for the ‘Outlook AppIns’ blog. I’m a CSIT graduate & I’ve been working in the IT industry for 3 years.